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The Computer Integrated Manufacturing Laboratory is a constituent laboratory of the Institute for Systems Research at the University of Maryland.

Improving Mass Vaccination Clinic Operations



To react to an outbreak of a contagious disease, county health departments have to set up and operate mass dispensing and vaccination clinics. Carefully planning these clinics before an event occurs is a difficult and important job. Two key considerations are the capacity of each clinic (the number of patients served per hour) and the time (in minutes) spent by patients in the clinic. This paper discusses a simulation model done to support this planning effort. Based on data from a time study of a vaccination clinic exercise, a simulation model was built and validated. This model was then used to evaluate alternatives to the clinic design and operation. The results show how batching and task assignments significantly impact clinic capacity and the average time that patients spend in the clinic.

Download: Click on the following link to download the paper, which is in PDF format.

Copyright Notice: This paper appears in the proceedings of the International Conference on Health Sciences Simulation, New Orleans, Louisiana, January 23-27, 2005. Personal use of this material is permitted. Any other uses require permission of the copyright holder.

Acknowledgements: This research was supported by the National Science Foundation under grant EEC 02-43803. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the National Science Foundation.

The authors appreciate the assistance of all who helped set up and perform the time study, including Jo Jo Chamandy, Judy Covich, Lori Beth Hook, Randle Bell, Ashley Collinson, Michelle Edwards, Quaila Denning, Darren Doye, Michael Engram, Daniel Fitzgerald, Gina Gouker, Nils Klinkenberg, Geoff Kung, Joanna Meador, Melaine Moeller, Hans Moore, and Noah Stevens. Special thanks go to Daniel T. Cook, who created and validated the initial model.

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Last updated by Jeffrey W. Herrmann, November 22, 2004.

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