A List of Responders
Virtual Manufacturing Background Project
US Mail: Mark Klein, PhD Information Systems Department The Applied Research Laboratory P.O. Box 30 State College, PA 16804-0030 USA Express Mail Services: Mark Klein, PhD Information Systems Department Applied Science Building Atherton Street State College, PA 16804-0030 USA Voice: (814) 863-5381 Fax: (814) 863-7841 Email: klein@quark.arl.psu.edu WWW: http://quark.arl.psu.edu/colab_home.html
My work is relevant to the two areas listed below. I include for each area an abstract and set of references. My address info with a URL is included in my signature text below. >12. WORKFLOW Workflow technology faces important limitations including the lack of organizational models, semi-structured processes, rationale capture, integration with other classes of process management tools (i.e. modelling and simulation tools), process re-use & re-design support and run-time exception handling. I have focused in my work on: (1) defining a representation for workflow processes that captures semi-structured processes with rationale and represents a common ground for the different classes of process management technology, and (2) defining a set of integrated coordination services for process modelling, enactment and exception handling that make use of this representation. These services build upon traditional rationale capture, conflict management and workflow technologies. Relevant references include: Klein, M. iDCSS: Integrating Workflow, Conflict and Rationale-Based Concurrent Engineering Coordination Technologies. Concurrent Engineering Research and Applications. Volume 3, Number 1, January 1995. Klein, M. Capturing Design Rationale in Concurrent Engineering Teams. IEEE Computer. Special Issue on Computer Support for Concurrent Engineering. January, 1993 Klein, M. Core Services for Coordination in Concurrent Engineering. Fourth Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET ICE '95). Berkeley Springs, West Virginia. April 20-22, 1995. >13. CROSS-FUNCTIONAL TRADES I have worked for several years now on understanding the process of conflict management among multi-disciplinary collaborative design/concurrent engineering teams, and on developing computer-based tools to support this process. My work has included empirical studies of conflict management in small architectural and LAN design teams as well as in large-scale (aerospace) design. I have developed systems for collaborative design that use a knowledge base of generic conflict detection and conflict resolution strategies to help both human and computer-based design agents detect and find a satisfactory resolution to cross-functional conflicts as early as possible. Relevant references include: Klein, M. Computer-Supported Conflict Management in Concurrent Engineering: Introduction to Special Issue. Concurrent Engineering Research and Applications. Special Issue on Conflict Management in Concurrent Engineering. Volume 2, Number 3, December 1994. Klein, M. Supporting Conflict Management in Cooperative Design Teams. Journal on Group Decision and Negotiation. Special Issue on the 1992 Distributed AI Workshop. Volume 2, Pps 259-278, 1993. Klein, M. Supporting Conflict Resolution in Cooperative Design Systems. IEEE Transactions on Systems, Man and Cybernetics. Special Issue on Distributed Artificial Intelligence. Volume 21, Number 6, December 1991. Klein, M., Lu, S. C-Y. Conflict Resolution in Cooperative Design. The International Journal For Artificial Intelligence in Engineering. Volume 4, Number 4, Pages 168-180, 1990. Klein, M. Conflict Resolution in Cooperative Design. PhD Thesis. Technical Report No. UIUCDCS-R-89-1557. Department of Computer Science, University of Illinois at Urbana-Champaign, Urbana, IL. January 1990.
A List of Responders
Virtual Manufacturing Background Project
Virtual Manufacturing Home Page