News Story
Shneiderman applauds new federal government web usability guide

Shneiderman's favorite federal web sites include the Library of Congress, the Census Bureau and the National Library of Medicine’s Medline Plus. "These are great Web sites because of the remarkable content and the convenient access provided for much of the information," Shneiderman said.
Shneiderman has three suggestions to federal web managers to improve their agencies’ sites: test your site with real users doing real tasks, build in a plan for regular feedback, and assess usage continuously.
Research-Based Web Design and Usability Guidelines can be downloaded in PDF format.
Published June 22, 2007