Shneiderman federal government develop user-friendly web site guide

Professor Ben Shneiderman (CS/ISR) had a hand in the federal government's new guide to developing web sites that are as citizen-centric and user-friendly as possible.

Shneiderman says, "Design is difficult, but these new research-based guidelines are an important step foward in providing assistance to those who are dedicated to quality."

| Story at Federal Computer Week |

Published November 4, 2003